Special plan for those who want to use it cheaply for a long time! RakuRaku Express Wi-Fi Special plan for those who want to use it cheaply for a long time! RakuRaku Express Wi-Fi
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*If you use a large amount of data within a certain period of time,
the speed of communication during busy periods may be restricted.

The charm of RakuRaku Wi-FiThe charm of RakuRaku Wi-Fi

Flat rate
for life
No price increase from the following month!

With RAKURAKU Wi-Fi, you can enjoy unlimited data usage for the lowest price in the industry. With other companies, monthly fees increase after the first month. With RAKURAKU Wi-Fi, you can enjoy unlimited data usage for the lowest price in the industry With Other Companies, Monthly fee increases after the first month You can save up to about 55,000 yen (including tax) over three years! Initial cost is also free with option subscription

  • You can use the latest and
    most popular WiFi
    devices for free!

  • Fastest same-day shipping!
    Orders received by 1pm
    will be shipped the
    next day at the
    earliest

  • Data capacity icon No need to
    worry about using too much
    data!
    Unlimited data
    capacity!*

  • No contract period icon
    No contract
    period!

*If you use a large amount of data within a certain period of time, the speed of communication during busy periods may be restricted.

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There are other differences like this!There are other differences like this!

RakuRaku Wi-Fi 1-year Renewal Plan: 3,980 yen, No-Contract Plan: 4,300 yen. 0 yen device rental RakuRaku Wi-Fi 1-year Renewal Plan: 3,980 yen, No-Contract Plan: 4,300 yen. 0 yen device rental

＊In order to apply for the campaign, you may be asked to subscribe to an option that is free for the first month and can be cancelled at any time.
＊If you use a large amount of data within a certain period of time, the speed of communication during busy periods may be restricted.

price plan price plan

the price will always be the same!

Completed in 5 minutes

Application

Choose from two devices Choose from two devices

  • Portable

    Can be used at home and outside!
    5G communication can be easily carried around!

    Speed Wi-Fi 5G X12

    Compatible networks
    au 5G,au 4G LTE,WiMAX2+
    Communication speed
    Up to
    3.9Gbps
    downstream
    *5G is also available in some areas
    Weight
    Approx.174g
    Continuous
    communication time
    Approx.540minutes
    Recommended plan for those who
    want to use
    Wi-Fi at home and outside!
    Apply for the plan

  • Stationary type

    I want to use it at home or in
    the office!
    A more comfortable
    environment
    without the
    need for construction!

    Speed Wi-Fi
    HOME 5G L13

    据え置き型の写真
    Compatible lines
    au 5G,au 4G LTE,WiMAX2+
    Communication speed
    Up to
    4.2Gbps
    downstream
    *5G is also available in some areas
    Weight
    Approx.635g
    Simultaneous
    connections
    Approx.32devices
    The perfect plan for remote work with no
    construction required!
    Apply for the plan

＊This service is a best effort type service, and the speeds listed are the maximum values according to technical standards and do not indicate actual usage speeds. Even within the service area, there may be cases where speeds drop significantly due to the customer's usage environment, line conditions, etc. Communication speeds depend on the usage environment, etc.
＊If a large amount of data communication is used within a certain period of time, the communication speed during busy periods may be restricted.

It's cheapbut it also offershigh-speed Wi-Fi

Up to
4.2
Gbps
Unbeatable connection speed!

With RakuRaku Express Wi-Fi,
you can comfortably watch videos and play online games.

  • Watch videos comfortably
    Watch videos comfortably
  • Use for remote work
    Use for remote work
  • Wi-Fi for gaming
    Wi-Fi for gaming
  • Fun for the whole family
    Fun for the whole family

＊If you use a large amount of data within a certain period of time, the speed of communication during busy periods may be restricted.​

Comfortable internet life at home and out and about!
Comfortable internet life at home and out and about!

RakuRaku Express Wi-Fi is
available on three networks.
It covers a wide area nationwide.

In standard mode, in addition to WiMAX2+,you can use some areas of the au 5G network.By switching to plus area mode, you can also use the wider au 4G LTE area.Click here to check the area You can use the internet more comfortably than before. An optional fee of 1,100 yen (tax included)　will be charged for each month you use plus area mode.
Click here to check the area.

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campaign campaign

Nowwith the optional subscription,there is no initial cost!

Now with the optional
subscription, there is no
initial cost!

Recommended device protection optionfirst month free

  • Terminal compensation standard
    *Currently not accepting applications
    380 yen
    （418 yen including tax）
    Compensation range
    natural failure, water leakage, external damage
  • Terminal compensation premium
    800 yen
    （880 yen including tax）
    Coverage
    Natural failure, water leakage, external damage, theft
  • Terminal Compensation Premium Plus
    *Currently not accepting applications
    1,018 yen
    （1,120 yen including tax）
    Coverage
    Natural failure, water leakage, external damage, theft, fire damage

Other selection options

  • First month freeAd Cleaner
    500 yen yen
    （550yen including tax）
    Service details
    Ad blocking service that can be used on up to 3 devices
  • 2 months freeWebroot
    500 yen yen
    （550yen including tax）
    Service details
    Multi-OS security for up to 3 devices
  • First month free
    Public wifi
    service
    360 yen yen
    （396 yen including tax）
    Service details
    Use of public wireless LAN at approximately 40,000 locations nationwide
  • Yureshiru
    *Currently not accepting applications
    482 yen yen
    （530 yen including tax）
    Service details
    Highly accurate earthquake prediction using data
  • Flier
    *Currently not accepting applications
    500 円税抜 円税抜
    （550yen including tax）
    Service details
    You can read a book of your choice each month from a selection of around 2,900 books

Other fees

Restricted Plan No-term plan
Contract
handling fee		 3,500yen (excluding tax) (3,850 yen including tax)
Initial fee 20,000円yen (excluding tax) (22,000 yen including tax)→Free of charge due to campaign application
Contract
cancellation fee

Cancellation between months 1 and 24: 4,220 yen (excluding tax) (4,642 yen including tax)
Cancellation in the 25th month (renewal month): 0 yen
From the 26th month onwards (non-renewal month): 4,220 yen (excluding tax) (4,642 yen including tax)

Cancellation between months 1 and 24: 4,220 yen (excluding tax) (4,642 yen including tax)

Cancellation in the 25th month (renewal month): 0 yen

From the 26th month onwards (non-renewal month): 4,220 yen (excluding tax) (4,642 yen including tax)

Free
Terminal fee Lump sum paymentLump sum payment:
26,400 yen (29,040 yen including tax)
Installment payment
Installment payment:
1,100 yen (1,210 yen including tax) x 24 times
Plus Area Mode
(optional)		 1,100 yen (excluding tax) (1,100 yen including tax) for the month of use only

Frequently Asked Questions Frequently Asked Questions

  • Q.
    What are the application methods?
    A.

    Applications can only be made online.

  • Q.
    Can I apply in the name of a corporation?
    A.

    Applications can be made in the name of a corporation. However, payment of the monthly fee can only be made by credit card.

  • Q.
    Is there an age limit for applying?
    A.

    You can apply if you are 18 years old or over and have a credit card.

  • Q.
    Is it compulsory to subscribe to the optional services?
    A.

    It is optional to subscribe to the optional services.
    *We recommend that you subscribe to the "Device Protection" option, as there is a possibility of additional costs in the event of a device malfunction.
    *We recommend that you subscribe to the option that is free for the first month and can be cancelled at any time, in order to apply for various campaigns.

  • Q.
    Is it only possible to use it in 5G areas?
    A.

    In addition to au 5G, if you are in an au 4G LTE or WiMAX2+ area, your device will automatically select the most suitable network, so you can use it comfortably.

  • Q.
    Is there a contract period?
    A.

    For the no-contract plan: There is no contract period.

    For the contract plan: The contract is automatically renewed every 2 years.
    The first month is counted as the month after the month of the contract, and the 24th month is the renewal month.
    If you cancel your contract outside of the renewal month, the following contract cancellation fees will be incurred depending on the contract period.
    Cancellation in the 24th month (renewal month): ¥0
    Cancellation outside of the renewal month: ¥3,980 (incl. tax)

  • Q.
    Is the first month calculated on a pro-rata basis?
    A.

    The monthly fee for the first month is calculated on a pro-rata basis.

  • Q.
    What payment methods are available?
    A.

    Payment is made by credit card.
    ■About credit cards
    JCB, VISA, Master, AMEX, DINERS are accepted.
    Debit cards, prepaid cards, and credit cards issued overseas cannot be used.

  • Q.
    How much is the contract processing fee (initial fee)?
    A.

    A contract processing fee of ¥3,500 (¥3,850 incl. tax) is charged as an initial fee and will be billed at the time of the first invoice.

  • Q.
    When are payments made?
    A.

    [For credit card payments]
    We will send the payment to the credit card company on the 7th of the following month, based on the closing date at the end of each month.
    *The actual withdrawal date may differ from the above billing date depending on your contract with your credit card company.

  • Q.
    Where can I check the breakdown of my payment?
    A.

    Please check the 'Payment Information' section of your member page.

  • Q.
    I was unable to make payment with the credit card I registered. What should I do?
    A.

    Please change your payment method from the member page.
    *If the validity of your credit card cannot be confirmed by 9:00 pm on the day before the end of the month, your service will be suspended from the first of the following month.
    For more information, please check the Important Information document.

  • Q.
    Can I cancel my application?
    A.

    We do not accept cancellations after applying.
    Please refer to the Important Matters Statement for information on the initial contract cancellation system.

  • Q.
    When will the device arrive?
    A.

    After completing the application, the device will be shipped the next day at the earliest, and will generally arrive 1 to 3 days after shipping.
    However, the shipping date will differ depending on the day of the week and time of the application, and the date of arrival will differ depending on the delivery address.
    *Shipping is not available on weekends and public holidays.
    *Shipping may take longer due to weather conditions, or for some areas (remote islands, mountainous areas, etc.).

  • Q.
    When will I receive the device after I apply?
    A.

    After you have completed your application, the device will be shipped the next day at the earliest, and you will receive it 1 to 3 days after it is shipped.
    However, the shipping date will depend on the day of the week and time of day you apply, and the time it takes to arrive will depend on the delivery address.

  • Q.
    How do I cancel my contract?
    A.

    Cancellations can only be made by phone. Please contact the Support Center by phone.
    Support Center: 050-8882-2576
    Operating hours: 10:00 am - 6:00 pm (closed during year-end and New Year holidays)
    *Please note that it may be difficult to get through at the beginning and end of the month due to high call volumes

  • Q.
    What happens to the monthly basic fee in the month of cancellation?
    A.

    The monthly fee for the month of cancellation will be calculated on a pro-rata basis.

  • Q.
    How much is the cancellation fee?
    A.

    【For plans with a contract period】
    If you cancel your contract outside of the renewal month, the following cancellation fee will be incurred depending on the contract period.
    Cancellation in the 24th month (renewal month): ¥0
    Cancellation outside of the renewal month: ¥4,642 (incl. tax)
    *The first month is counted as the month following the month of the contract, and the 24th month is the renewal month.
    *If you have a non-binding plan, there is no cancellation fee regardless of the contract period.

  • Q.
    What should I do if I want to cancel my initial contract?
    A.

    Please contact our support center within 8 days of the date your communication service becomes available.
    To have your initial contract cancellation accepted, you will need to return the handset and all accessories to our designated address within 8 days of the date you applied for the initial contract cancellation.
    Please note that the customer is responsible for the shipping costs when returning the device, and we cannot accept payment on delivery.
    If the device is sent by payment on delivery, we will charge you for the shipping costs.

Steps to start using Steps to start using

  1. Application
    You can apply online 24 hours a day.
    You only need a credit card, and there is no need for any troublesome paperwork!
  2. Fastest same-day
    shipping
    If you order by 1pm, you can use it from the next day at the earliest.
    We also ship on weekends and holidays. Of course, shipping is free!
  3. No construction work required - ready to use straight away
    Just insert the SIM card when the product arrives and you can start using it straight away!No troublesome setup or construction work required - you can use the internet with unlimited capacity from the day it arrives.

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